Privacy Policy

Last updated : February 16 2023

Your privacy is of the utmost importance to Dr. Anais.

The following Privacy Policy describes how we (Dr. Anais - “we” or “us”) collect and use your information.

Please carefully review the following policy and contact us if you have any questions.

Collection of your personal information
We receive, collect and store any information you enter on our website or provide us in any other way. When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, physical address, email address, phone number, and billing information when applicable. You may also register on the website to gain access to the services you purchased, in which case the information you provide will also be collected and stored.

If you subscribe to our newsletter, we add your name and email to our newsletter mailing list, which is managed via Mailchimp. You will receive one Dr. Anaïs newsletter per month and occasional informative emails. Every newsletter contains a quick and simple unsubscribe link in its footer. When you unsubscribe from the list, your details remain on the list of past recipients. However, on request, your details can be permanently erased from the list. Please contact us if you would like this to happen.

You can consult Mailchimp's privacy policy here.

Additionally, we use third parties such as Google Analytics for data collection and analytics to collect, process, and store your site usage and browser information on our behalf when you use our Services. These parties are limited to using personal information to provide support for our Services.

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Use of personal information

We collect information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Use of cookies

Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

The website provides the ability to accept or decline cookies. You can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website and our services.

Links to Third-Party Websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to our site.

Communication with site visitors
We may contact you to notify you regarding your account, to troubleshoot problems with your account, resolve a dispute, collect fees or money owed, poll your opinions through surveys or questionnaires, send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws and any agreement we may have with you. For these purposes, we may contact you via email.

Security

We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore, as is the case with any organization – we are not in a position to guarantee the absolute security of your information.

Children under 13

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated.

Contact information